Help Your Team Get High-Quality Work Done Faster, More Consistently With Microsoft Copilot

Practical, non technical Microsoft 365 Copilot training built around the work your team needs to complete

What Your Team Will Learn to Do

A practical way of working with Microsoft 365 Copilot that people can use across different tasks.

Start With the Work
Be clear about what they need to achieve and what a good result should look like.
Give Copilot the Right Information
Use the relevant emails, documents, meetings, files and other source information needed for the task.
Work Through Larger Tasks Properly
Break work into stages, give clear instructions and develop the result through several interactions.
Review and Improve the Result
Check accuracy, completeness and relevance, then correct and improve the output before using it.
Use the Right Copilot Capability for the Task
Work across Outlook, Word, PowerPoint, Excel, Teams, Copilot Chat and Notebooks, using simple agents where they are useful.
Apply the Same Approach to New Work
Take the same way of working into new tasks rather than starting again with a different approach each time.

Copilot
Awareness

For organisations introducing Microsoft 365 Copilot, considering a pilot or building a common level of understanding across a wider group of employees.

A hands-on, practical introduction to Copilot, using step-by-step guided tasks to show where it can help and give participants their first experience of using it effectively.

What Microsoft Copilot is and how it works
Where Copilot can support common day-to-day tasks
How to use Copilot themselves through guided exercises

Face-to-face: Half-day or one-day workshop
Live online: Short sessions delivered across multiple days

Explore Copilot Awareness

Task Tailored Training

For teams that have access to Microsoft 365 Copilot and need to learn how to use it across work tasks or businesses expanding licenses across teams.

Workshops built around your team’s tasks, using hands-on, practical exercises to help participants apply Copilot across Microsoft 365 and complete useful work.

How to use Copilot on tasks that are relevant to their team
How to work across Microsoft 365 using a clear practical approach
How to review outputs, improve results and complete useful work

Face-to-face: 1 to 3 days
Live online: Shorter practical sessions delivered across multiple days

Explore Practical Workshops

Enablement
Programmes

For organisations that already see the value of Microsoft 365 Copilot and want to build deeper capability across a wider range of work.

Hands-on, practical programme. Participants learn in guided sessions, use Copilot in their own work between sessions and return to build on their experience.

How to apply Copilot across a wider range of day-to-day work
How to approach new tasks without relying on a taught example
How to build confidence through repeated use, experience and support

Format: Multi-week programme
Delivery: Face-to-face, live online, or a combination of both

Explore Copilot Enablement

Not sure which is right for your team?

We can discuss where your team is today and help you decide the right place to start.

Discuss Your Team’s Needs

How Our Microsoft 365 Copilot Workshops Work

Koshima workshops are practical and non technical. Participants use Microsoft 365 Copilot throughout to complete business tasks themselves.

Participants learn a clear way of working with Copilot that they can use again across different tasks in their work.

Each task follows the same four step approach:

Explain: Set out the task, what needs to be achieved and what information Copilot needs.
Demonstrate: Show the approach step by step using a practical business example.
Practice: Participants complete the task themselves using clear steps, source information and guidance.
Review: Check the output, discuss what worked, identify what needs to change and improve the result.

Participants leave with a repeatable way of working with Microsoft 365 Copilot that they can use across emails, documents, meetings, analysis, presentations and other business tasks.

Microsoft Copilot Training in the UAE, London and Live Online

Dubai · Abu Dhabi · Ras Al Khaimah · London

At Your Office or Koshima Venue

Delivered at your offices in Dubai, Abu Dhabi, Ras Al Khaimah and London, or at a Koshima-arranged UAE venue.
Face-to-face workshops give participants dedicated time to learn, practise and work through practical exercises together, with direct trainer guidance and discussion throughout the session.

Live Online Delivery

Delivered live online for teams across the UAE, GCC and UK, with participants joining from their own workplace.
Online workshops can be delivered in shorter sessions spread across several days or weeks, giving participants time to learn, apply the approach in their work and build on it in later sessions.

How We Tailor Microsoft Copilot Training to Your Team

Before delivery, we identify who is attending, the work they complete, how they currently use Microsoft Copilot and where they need more support.We use this information to decide which tasks to include, the level to start at and where the workshop should spend the most time.

The Team: Roles, departments and current level of Copilot experience.

The Tasks: Practical business tasks relevant to the work the team completes.

The Starting Point: The right level of depth based on the group’s current experience.

The Delivery: The pace and focus can be adjusted during the workshop based on progress, questions and where people need more support.

Helping Teams Apply Copilot in Their Work

Practical Support After Workshops

Participants need to be able to apply what they have learned when they return to their day-to-day work.

Koshima provides practical resources that help participants repeat the approach, apply it to new tasks and continue improving after the workshop.

Task Guides: Step-by-step guidance showing how to approach a task, what information is needed, how to work through it with Copilot and how to review and improve the result.
Workshop Examples: The source information, examples and completed exercises used during the workshop, giving participants something practical to refer back to when applying the approach themselves.
Quick Reference Guides: Simple reminders of the approach used during the workshop and the checks to make before using the result.

For Enablement Programmes, support continues through follow-up sessions and Copilot Clinics, where participants bring questions, challenges and examples from their own work.

In-person training in Dubai, Abu Dhabi, Ras Al Khaimah and London

Live online training for teams across the UAE, GCC and UK

Microsoft Copilot Training for Different Teams and Roles

The tasks used in Microsoft Copilot training vary by team and role. We select examples that reflect the work participants need to complete and the Microsoft 365 tools they use.

Participants use Copilot across Outlook, Word, PowerPoint, Excel and Teams, alongside Copilot Chat, Notebooks and Agents where they are useful for the task.

Common Tasks: Email management, meeting preparation and follow up, reports, presentations, document creation and review, planning, research and other recurring business tasks.
HR & People: Recruitment and workforce planning, interview preparation, onboarding, employee communications, HR requests, policies, attendance and leave management, and HR reporting.
Sales & Business Development: Account and meeting preparation, opportunity planning, white-space analysis, deal reviews, quarterly business reviews, proposals, customer follow ups and sales-to-support handovers.
Marketing & Communications: Campaign planning, content development, presentations, competitor research, communications, performance reviews and developing ideas into finished materials.
Procurement: Supplier comparisons, tenders and RFPs, contract and document review, purchase order follow-up, supplier performance, meeting preparation and supplier communications.
Operations: Inventory and stock reviews, shipment and delivery coordination, operational reports, planning, scheduling and recurring operational tasks.
Leadership, Management & Project Teams: Strategic and project planning, meeting preparation, project reviews, progress updates, stakeholder communications, reports, presentations and preparation for management decisions.

Microsoft Copilot Training FAQs

Common questions about choosing, preparing for and delivering Microsoft Copilot training.

Which Microsoft Copilot option is right for our team?

Is Microsoft Copilot the right AI tool for our organisation?

My team has already had Copilot training, but nothing has really changed. What should we do?

Can people with different levels of Copilot experience attend the same workshop?

What if some people have Microsoft 365 Copilot and others only have Copilot Chat?

Do participants need access to Microsoft Copilot during the workshop?

Where can you deliver the training?

Is online or face-to-face training better for my team?

Discuss Microsoft Copilot Training for Your Team

If your organisation is using Microsoft 365 Copilot, introducing it to more people or looking to improve how teams are using it, we can discuss what your team needs and the right place to start.

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