Help Your Team Get High-Quality Work Done Faster With Microsoft Copilot

Practical, non-technical workshops built around your team’s work and the tasks they complete every day

What Your Team Will Be Able to Do

Practical skills and a clear way of working that people can use with Microsoft 365 Copilot.

Work With Copilot in a Clear, Repeatable Way: Your team learns a step-by-step approach for giving Copilot the right information, working through tasks, reviewing results and improving the output.
Use Copilot Across Microsoft 365: Your team learns how to use Copilot across Outlook, Word, PowerPoint, Excel, Teams and other Microsoft 365 tools.
Build Focused Workspaces With Copilot Notebooks: Your team learns how to bring related information, files and conversations together into focused workspaces for specific tasks.
Use Focused Copilot Agents: Your team learns how to use and create simple Copilot agents that support specific tasks or information needs.
Apply Copilot to Their Own Work: Your team can use the same approach on new tasks in their own role, rather than relying on individual prompts or examples used during the workshops.

Awareness
& Introduction

For organisations introducing Microsoft Copilot or building understanding across a wider group of people.

A hands-on, practical introduction to Copilot, using step-by-step guided tasks to show where it can help and give participants their first experience of using it effectively.

What Microsoft Copilot is and how it works
Where Copilot can support common day-to-day tasks
How to use Copilot themselves through guided exercises

Format: Half or One day workshop

Explore Copilot Awareness

Practical
Workshops

For teams that have access to Copilot and want to use it effectively across the work they complete every day.

Workshops built around your team’s tasks, using hands-on, practical exercises to help participants apply Copilot across Microsoft 365 and complete useful work.

How to use Copilot on tasks that are relevant to their team
How to work across Microsoft 365 using a clear practical approach
How to review outputs, improve results and complete useful work

Format: 1 to 3 days

Explore Practical Workshops

Enablement Programmes

For organisations that want people to become confident, independent Copilot users across a wide range of their work.

Hands-on, practical programme. Participants learn in guided sessions, use Copilot in their own work between sessions and return to build on their experience.

How to apply Copilot across a wider range of day-to-day work
How to approach new tasks without relying on a taught example
How to build confidence through repeated use, experience and support

Format: 4 week programme

Explore Copilot Enablement

Not sure which is right for your team?

We can discuss where your team is today and help you decide the right place to start.

Discuss Your Team’s Needs

How Koshima Workshops Work

Koshima workshops are practical and non-technical. Participants use Microsoft 365 Copilot throughout to complete business tasks themselves.

The focus is not on how the technology is built. It is on learning a clear way to work with Copilot that people can use again on new tasks.

Each task follows the same four-step approach:

Explain: Set out the task, what needs to be achieved and what information Copilot needs.
Demonstrate: Show the approach step by step using a practical business example.
Practice: Participants complete the task themselves using clear steps, source information and guidance.
Review: Check the output, discuss what worked, identify what needs to change and improve the result.

Koshima gives participants a clear way of working with Copilot that they can apply to many different tasks when they return to their own work.

Workshop Delivery in the UAE, London and Live Online

Dubai · Abu Dhabi · Ras Al Khaimah · London

At Your Office or Venue

Delivered at your offices in Dubai, Abu Dhabi, Ras Al Khaimah and London, or at a Koshima-arranged UAE venue.
An offsite venue reduces everyday workplace distractions and gives your team dedicated time to learn, practise and focus.

Live Online

Delivered live online for teams across the UAE, GCC and UK, with participants joining from their own workplace.
Participants complete the same practical exercises remotely, with live guidance and discussion throughout the workshop.

Built Around Your Team’s Work

Before delivery, we identify who is attending, the work they complete, how they are currently using Copilot and where they need more support.

We use this to shape the workshop around the group:

The Team: The roles, departments and level of Copilot experience of the people attending.
The Tasks: Practical business tasks that are relevant to the work the team completes.
The Starting Point: The right level of depth based on the group’s current experience.
The Delivery: The pace and focus are adjusted during the workshop based on progress, questions and where people need more support.

Helping Teams Apply Copilot in Their Work

Practical Support After Workshops

Participants need to be able to apply what they have learned when they return to their day-to-day work.

Koshima provides practical resources that help participants repeat the approach, apply it to new tasks and continue improving after the workshop.

Task Guides: Step-by-step guidance showing how to approach a task, what information is needed, how to work through it with Copilot and how to review and improve the result.
Workshop Examples: The source information, examples and completed exercises used during the workshop, giving participants something practical to refer back to when applying the approach themselves.
Quick Reference Guides: Simple reminders of the approach used during the workshop and the checks to make before using the result.

For Enablement Programmes, support continues through follow-up sessions and Copilot Clinics, where participants bring questions, challenges and examples from their own work.

For Teams Across the Organisation

Copilot supports many common types of work across different roles and departments, while the specific tasks vary from team to team.

Working Across Microsoft 365
Participants use Copilot across Outlook, Word, PowerPoint, Excel and Teams, alongside Copilot Chat, Notebooks and Agents where they are useful for the task.

Common Tasks: Email management, meeting preparation and follow-up, reports, presentations, document creation and review, planning, research, actions and follow-ups and other recurring business tasks.
HR & People: Recruitment and workforce planning, interview preparation, onboarding, employee communications, HR requests, policies, attendance and leave management, and HR reporting.
Sales & Business Development: Account and meeting preparation, opportunity planning, white-space analysis, deal reviews, quarterly business reviews, proposals, customer follow-ups and sales-to-support handovers.
Marketing & Communications: Campaign planning, content development, presentations, competitor research, communications, performance reviews and developing ideas into finished materials.
Operations & Procurement: Purchase-order follow-up, supplier comparisons, tenders and RFPs, inventory and stock reviews, shipment and delivery coordination, operational reports, planning and scheduling.
Management & Project Teams: Strategic and project planning, meeting preparation, project reviews, progress updates, stakeholder communications, actions and follow-ups, reports and preparation for management decisions.

Microsoft Copilot Training FAQs

Common questions about choosing, preparing for and delivering Microsoft Copilot training.

Which Microsoft Copilot option is right for our team?

Is Microsoft Copilot the right AI tool for our organisation?

My team has already had Copilot training, but nothing has really changed. What should we do?

Can people with different levels of Copilot experience attend the same workshop?

What if some people have Microsoft 365 Copilot and others only have Copilot Chat?

Do participants need access to Microsoft Copilot during the workshop?

Where can you deliver the training?

Discuss Microsoft Copilot Training for Your Team

If your organisation is using Microsoft 365 Copilot, introducing it to more people or looking to improve how teams are using it, we can discuss what your team needs and the right place to start.

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