About Koshima
We help teams get high-quality work done faster and more consistently with Microsoft 365 Copilot and ChatGPT.
Koshima provides practical, non-technical workshops and continued enablement built around the work teams need to complete every day.
Better Tools Do Not Automatically Produce Better Work
Organisations are investing in Microsoft 365 Copilot and ChatGPT, but access to these tools does not automatically change how people work.
People need to know how to prepare a task, provide the right information, give clear instructions, work through the result and critically review what the tool produces.
Koshima helps teams learn this way of working through practical use, not simply demonstrations, features or prompts to copy.
Practical Learning Built Around Your Team’s Work
Participants use Copilot or ChatGPT throughout our workshops to complete practical business tasks.
We explain the task and approach, demonstrate it step by step, give participants the opportunity to complete it themselves and then review the result together.
Explain → Demonstrate → Practice → Review
The aim is not for people to remember individual prompts or examples. It is for them to understand a clear way of working that they can apply to new tasks afterwards.
What Practical Means at Koshima
Practical means hands-on: people use the tools themselves in every workshop.
They work with realistic information and business tasks, create useful outputs, review what the tool produces and improve the result.
They learn what information the tool needs, where human judgement is still required and where Copilot or ChatGPT genuinely helps with the work they need to complete.
Built From Practical Experience
Koshima has been working with organisations and teams on practical AI use since 2023.
Our approach has developed through delivering workshops, seeing where people struggle, understanding the questions they ask and learning what helps them produce useful work with Copilot and ChatGPT.
This experience shapes the tasks, examples, guidance and support we provide.
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Founder-Led Delivery
Koshima programmes are led by Carlo Pepe.
Carlo has delivered more than 1,700 hours of practical AI training and enablement, working with teams across organisations in the UAE and GCC.
His wider experience spans more than 25 years across technology, consulting, sales and leadership. This experience shapes how Koshima works: practical, commercially grounded and focused on helping people produce useful work with Copilot and ChatGPT.
Part of the Microsoft Partner Ecosystem
Koshima is a member of the Microsoft AI Cloud Partner Program.
Membership gives Koshima access to Microsoft partner resources and the wider Microsoft partner ecosystem as we continue developing our Microsoft 365 Copilot work.
Supporting Businesses in Ras Al Khaimah
Koshima works with Ras Al Khaimah Economic Zone (RAKEZ) to provide practical AI enablement for businesses in the Emirate, including hands-on Microsoft 365 Copilot and ChatGPT learning built around day-to-day work.
View Koshima on RAKEZ Value Added Services
Read the RAKEZ partnership announcement
864+
Learners Trained
Since 2023
Practical AI Work
UAE · UK · GCC
Markets We Serve
Microsoft 365 Copilot and ChatGPT
Microsoft 365 Copilot
Practical workshops and continued enablement that help teams use Copilot across Microsoft 365 and apply it to the work they complete every day.
OpenAIÂ ChatGPT
Practical workshops that help teams use ChatGPT in a clear way across documents, information, planning, communication and other business tasks.
Discuss What Your Team Needs
If your organisation is using Microsoft 365 Copilot or ChatGPT, or preparing to introduce them, we can discuss where your team is today and help you decide the right place to start.Â
Discuss Your Team’s Needs