GRC Productivity Tool Use Cases
Examples of where we have helped compliance teams use Microsoft 365 Copilot & OpenAI ChatGPT for increased productivity, efficiency and effectiveness.
Governance, Risk & Compliance
GRC teams handle policies, audits and risk monitoring as a vital role that impacts many areas across the organisation. Microsoft 365 Copilot and ChatGPT support them by turning heavy documentation and tracking tasks into faster, structured processes that reduce manual workload and error risk ensuring human reviews are more efficient.
Common Use Cases Identified
- Managing policy and audit documentation.
- Managing regulatory changes.
- Audit responses and evidence collections.
- Following up on corrective actions manually.
- Cross department requirements.
Monitoring and Updating Policies
Keeping up with new regulations is one of the most time consuming parts reported of compliance work learners. The review process is reported as typically manual and slow with tools and 3rd party relationships in place to support
Approach: Copilot Research Agent/ChatGPT Deep Research for periodic checks on new guidance. Customised Copilot Notebook or ChatGPT Projects used to store & access current policies and analyse new guidance with. Copilot Word or Canvas to draft policy revisions ahead of manual review and iteration.
Tools Used: Copilot Research Agent/ChatGPT Deep Research, Copilot Notebook/ChatGPT Projects, Copilot Word/ChatGPT Canvas
Impact: 70% faster policy updates, 30% improvement in document accuracy and alignment to products and services, 80% on contextualized drafting.
Preparing for ISO Audit
Preparing for internal preaudits and external audits requires efforts across an organisation led by GRC. Requires collecting evidence, checking documentation, identifying gaps & aligning responses often as a manual effort over weeks.
Approach: ISO audit checklists and evidence records in Copilot Notebook/ChatGPT Projects. Copilot Work/Chat or ChatGPT Canvas for extraction of key information, flag gaps and prepare fix plan and responses for audit teams.
Tools Used: Copilot Excel / ChatGPT Projects, Copilot Word / ChatGPT Canvas
Impact: 65% time saved on audit prep, 50% faster gap analysis, 20% increase in issue resolution time.
Risk Assessment Reviews
Risk reviews are often lengthy and inconsistent when done manually. Across learners we have identified this area for regulatory audit as well as health & saftey risk assesments. Consistency and accuracy is the key concern reported.
Approach: Copilot Notebook/ChatGPT Projects to review data from operations, finance or target review entities. These then score according to a risk assesment scoring template with suggestions & recommenations. Copilot Word/ChatGPT Canvas to creates a report for senior management or target entity.
Tools Used: Copilot Excel / ChatGPT Projects, Copilot Word / ChatGPT Canvas
Measured Impact: 75% faster risk review cycles, 50% clearer prioritisation, 3x greater consistency across multiple reviews
Regulatory Communication
Responding to regulators requires clarity, accuracy and speed which manual drafting makes challenging. It is one of many high priority activities reported in GRC teams which requires high level of consistency and the right language style to be used, often requiring multiple iterations and peer reviews.
Approach: Copilot Notebook or Projects with response templates in, used to analyse communication requirements and prepare consistent, compliant first draft correspondence for human review.
Tools Used: Copilot Notebook / ChatGPT Projects
Measured Impact: 65% faster drafting, 70% improvement in first draft accuracy and language alignment.
Incident Tracking and Reporting
The varying nature of incident types makes incident logs required for tracking and reporting challanging, often requiring domain expertise. This as a manual effort increases the chance of missed information or updates.
Approach: Copilot Notebook or ChatGPT Projects as a dedicated workspace for recording incidents with analysis of timelines, root causes and identifying resolutions. Full analysis exported to Copilot Word or ChatGPT Canvas to create management or regulator reports.
Tools Used: Copilot Notebook/ChatGPT Projects, Copilot Word/ ChatGPT Canvas
Impact: 75% time saved on analysis and reporting, 2x increase in detail accuracy, 60% improvement in response tracking