Process Optimisation Use Case Discovery
Identify where AI creates value. Map processes to use cases, define business impact & set clear goals.
OVERVIEW
Identifying the right AI opportunities starts with understanding how your business actually works.
Not copying what others have done. Not chasing trends.
Just focusing on your people, your workflows and the outcomes that matter.
We use Design Thinking and the Koshima TIME Framework to analyse your current processes, highlight where AI creates real value and remove anything that gets in the way of progress. Clear understanding first. Practical decisions next. A roadmap built around your priorities, not someone else's ideas.
We look at the work your teams & departments do, how they operate and the processes they use, evaluate these across our scoring framework and turn this into a focused plan that shows where to begin, what to prioritise and how to drive real value.
This gives leaders confidence to invest and teams clarity on where AI will make a measurable difference.
Our Approach
Ideate
Turn processes into AI workflows & automation.
Here take the prioritised areas and set out how these can be solved with AI. Some of them cannot. We want to optimise departmental processes where it fits and create efficiencies in the right way. This can be with off the shelf tools, software you already use and other approaches like customised automation.
Define
Measure the business impact of your processes.
We use our developed definition framework (TIME) to score and prioritise what we have identified in Empathise, looking for opportunities that matter most. This pinpoints where optimisation will deliver real gains. Not just efficiency but measurable value.
Empathise
Understand how your business actually works.
Where we start, by understanding. Identifying areas that cause bottlenecks, handovers to fail and processes that slow growth. A clear picture of what’s working, what isn’t and where AI can improve efficiency.
Roadmap
A clear, prioritised plan aligned to your goals.
We finalise with a clear, business impact prioritised roadmap of use cases, scored, prioritised and set out in use case reports setting out transform processes in a structured, manageable approach.
What You Get
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AI Use Case Report
A clear summary of how your business works today, the challenges holding teams back, and the specific opportunities where AI will deliver measurable value. -
Impact Assessment
Each opportunity scored using the Koshima TIME Framework so leaders can prioritise with confidence.
No guesswork. No assumptions. Real numbers behind every decision. -
AI Roadmap
A practical, phased plan that sets out the quick wins, short-term pilots and long-term initiatives that matter. Balanced by effort, impact and readiness across your organisation.
Measurable Impact
Good advisory gives clarity before investment.
Every recommendation has a purpose. Every action has a measurable result.
Organisations use these roadmaps to direct spend, align teams and avoid the “AI for AI’s sake” trap.
Provides leaders confidence in where to begin. It gives teams a clear path forward. And it ensures AI delivers value where it matters most.
Ready to build a clear, practical AI plan for your organisation?
Let’s map where AI creates real value and set out the steps to get there.